Answering Common Questions About COVID-19 And Funeral Services

Posted on April 30, 2020 by Mary Burdo under Uncategorized
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At Cook Funeral Home and Cremation Services, we remain committed to the health and safety of the families we serve, our employees, and our community.

We are following and monitoring the guidelines from the National Funeral Directors Association and the CDC.  The leadership and staff of Cook Funeral Home remain vigilant and available to serve our community as safely and prudently as possible.

Memorial Gatherings and Funeral Services
All services or ceremonies will proceed as scheduled. In the event of cancellations or rescheduling, we will post notifications to our Facebook page as well as the decedent’s memorial page on our website. If you are feeling ill, please exercise an abundance of caution by staying home. We invite you to share your condolences online at www.cookcares.com. All members in attendance of visiting hours or services are respectfully requested to avoid physical contact with others. Hand sanitizer is available at our locations and we highly encourage through hand washing.

Attending Services For Decedents Who Pass Away From COVID-19
Our staff follows strict protective measures when preparing remains for burial or cremation. The Centers for Disease Control & Prevention (CDC) recently issued the following guidance to funeral service:

  • You can still have a funeral or visitation.
  • Bodies can be embalmed using proper industry practices.
  • Decedents can be buried or cremated, and we comply with all state and local requirements.

Our staff is committed to providing you a protected but respectful opportunity to say goodbye to your loved one.

Limitations on gatherings and guests. The current guidelines for gatherings are as follows: visitations and funerals will be limited to 10 family members or guests in the visitation area at one time.  Graveside services are to be limited to 25 family members or guests present at the graveside encouraging family grouping and 6 foot social distancing. Guests will be instructed to maintain the 6 foot social distancing mandate, nose and face covering is recommended.

Making Funeral Arrangements
If a family has had a death as a result of COVID-19, either suspected or confirmed, we respectfully request to make all arrangements via phone, email or video conference. This measure will be put in place to protect our staff from sharing this virus with the broader community. Our commitment to our client families is to continue to provide exceptional attention to detail and care despite this temporary method of communication. And as part of our ongoing commitment to our community, we will waive any funeral home related charges for delayed services.

Receiving Death Certificates and Cremated Cremains
Our Aftercare specialist will contact your family and arrange a time and location for you to receive certified copies and/or cremated remains.

  • Once the funeral home has received the copies, you will have an opportunity to review your packet in person or we will arrange to have it sent to you via mail.
  • Families will be contacted to receive cremated remains. After proper placement family members may receive their loved one by coming into the funeral home or having an associate bring them to your vehicle.

For more answers and clarification, please contact us at [email protected]

 

 

Mary Burdo

Our family has a heritage spanning three generations of helping families navigate their way through grief. We are a full-service funeral and cremation service emphasizing the value of the path toward healing for the living.

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